Shipping and Returns

How long will my product take to ship?

Every Ancient Ash product is made to order to ensure freshness and quality. Please allow 2–3 weeks for your order to ship. Once your order has shipped, you’ll receive an email with tracking information.

What is your return policy?

Because our products are made to order, we do not accept traditional returns or exchanges. Should you have any issue with your order, please reach out through our contact form and we will address your needs as appropriate.